Help & Support
Top Mixbook FAQs
- How long does it take to receive my order?
- How can I preview my project before I order it?
- How can I proofread my project before I order it?
- How do I check the status of my order?
- Can I make edits to the items I already ordered?
- I forgot my password and can't log in. How do I reset my password?
- How many pages can my Mixbook have?
- There is a spelling error in my book and I'd like to return it, how do I do this?
- Can I return a book if I don't want it?
- What internet browser should I be using to run the Mixbook Editor?
- What does the yellow warning symbol on some of my photos or stickers mean?
- How do I add text to my book?
- My spine text is not showing up.
- How do I copy and paste text from another document to my book?
Orders
Payment
Account & Website
Printing
- Do you print your logo anywhere on the book? Can I request that it be removed?
- I would like to upload my pre-made pages that I made in another editing program. What's the best way to do this?
- How long does it take for a photo book to be printed and sent?
- Do you make any enhancements to the photos before printing?
- Can I save my book to my home computer? Can I print my Mixbook out at home?
Shipping & Returns
Mixbook Editor
- How do I change my book's theme, or apply different theme pages to my book?
- I am making a book in another language, can I use international symbols and characters?
- What internet browser should I be using to run the Mixbook Editor?
- What does the yellow warning symbol on some of my photos or stickers mean?
- How do I add text to my book?
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